Business

How to Market to Gen Z Customers

<p style&equals;"text-align&colon; justify&semi;">Dubbed the &OpenCurlyQuote;social generation’&comma; Gen Z&comma; or the current 13 – 24 year age bracket&comma; has a potential spending power which dwarfs that of their Millennial predecessors&semi; not just through their own income but through their &OpenCurlyQuote;spending influence’ – read&comma; the bank of mom and dad&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Practically born with smartphones in hand&comma; the internet is their first port of call for anything they want to research or buy&comma; and many of them do the vast majority of their socializing online too&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">By 2024&comma; they will account for around 40&percnt; of the total consumer market&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">If your business wants to be ready to cater for their needs and start taking advantage of that massive spending power&comma; now is the time to start aligning your marketing practices with them in mind&period; Here’s what you need to know&period;<&sol;p>&NewLine;<h2>Start with mobile and social – but not the social you might be used to<&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Just when you were getting familiar with Facebook ads&comma; it seems Gen Z&comma; especially the younger members of the demographic&comma; are moving away from &OpenCurlyDoubleQuote;traditional” <a href&equals;"https&colon;&sol;&sol;newsforpublic&period;com&sol;twitter-vs-facebook-platform-business&sol;">social media sites like Facebook<&sol;a>&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">So&comma; what are they using&quest; Among the <a href&equals;"https&colon;&sol;&sol;www&period;criteo&period;com&sol;insights&sol;gen-z-social-media&sol;" target&equals;"&lowbar;blank" rel&equals;"noopener">13 – 17 year old group<&sol;a>&comma; 85&percnt; use YouTube&comma; 72&percnt; use Instagram and 69&percnt; of participants use Snapchat&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">If your product or service is targeted at the younger demographic&comma; then you may need to rethink your social media campaigns&comma; or at least start building a presence on sites like Instagram&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">If your product is aimed at the older members of Gen Z and the millennial generation&comma; Facebook is still a good enough bet for now&comma; although you’ll need to remain open to this changing&period;<&sol;p>&NewLine;<h2>Keep it snappy<&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Long-winded sales pitches just don’t work with Gen Z&comma; there are simply too many other posts vying for their attention&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">What does work is snappy content that gets to the point and delivers a clear&comma; concise message that’s instantly recognizable and relatable&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">With their short attention span and impatience with posts that require them to do all the work&comma; it’s vital to grab their attention and say what you have to say quickly&period; If you do this well&comma; they’ll be eager to hear more from you&period;<&sol;p>&NewLine;<h2>They&&num;8217&semi;re not easily fooled by fake news<&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Because they’ve grown up in a digital world&comma; Gen Z knows they can’t trust everything they read online&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">They&&num;8217&semi;re immediately able to pick up on anything that seems put there just to sell something or isn’t backed up by credible sources&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">It might sound surprising&comma; but they will frequently turn to trusted newspapers and magazines &lpar;at least&comma; the online versions of such&rpar; as reliable sources of information&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">For marketers&comma; that makes advertising on trusted sites like established newspapers and informational sites a pretty good bet when it comes to allocating your marketing spend&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">It also means that when you&&num;8217&semi;re creating content&comma; more focus than ever should be on providing quality&comma; useful information first&comma; and selling second&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">If you&&num;8217&semi;re not sure how to accomplish this&comma; then partnering with an established SEO firm like Ruby Digital is a good bet&period;<&sol;p>&NewLine;<h2>Like Millennials&comma; they love a good cause<&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Like their older counterparts&comma; Gen Z wants to make a positive impact the world&comma; and they use social media to find and explore their &OpenCurlyQuote;aspirational selves’&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">One of the easiest ways to get them interested in what you&&num;8217&semi;re selling is to support a good cause&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">They&&num;8217&semi;re willing to pay more for something that makes the world a better place&period; Getting involved with a charity&comma; donating a proportion of your proceeds to further a noble cause&comma; or even better&comma; starting your own charitable venture within your organization that has your brand attached to it is a great way to get their attention&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Even if they can’t participate themselves&comma; they&&num;8217&semi;re far more likely to share your campaign on social media and help get the word out for free&excl;<&sol;p>&NewLine;<h2 style&equals;"text-align&colon; justify&semi;">Keep it visual<&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;">An eye-catching graphic coupled with a short one to three-minute video seems to be the sweet spot when it comes to Gen Z&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Your website should provide a fast and clean insight into what you do &lpar;and <em>why<&sol;em>&rpar; and provide an exceptional user experience if you want them to buy from you&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">What they <em>don’t<&sol;em> want&comma; however&comma; is a tired old rehashing of your standard sales pitch&period; They want content that tells a story and gets them engaged&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">If you can couple this kind of media with a campaign that appeals to their socially conscious natures&comma; even better&period;<&sol;p>&NewLine;<h2 style&equals;"text-align&colon; justify&semi;">Appeal to their individuality<&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;">Gen Z doesn’t like labels&comma; they like experiences and products that they can customize and make their own&period;<&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;">If your product allows them to express their individuality&comma; they’re more likely to connect with it and with you as brand&period;<&sol;p>&NewLine;

Hardik Patel

Hardik Patel is a Digital Marketing Consultant and professional Blogger. He has 16+ years experience in SEO, SMO, SEM, Online reputation management, Affiliated Marketing and Content Marketing.

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