Business

Cognitive Constructs – The Five Pillars of Effective Behaviour Change Marketing

<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">At some point or another&comma; every single one of us has felt the urge to incite positive change&comma; and have used this urge to fuel an attitude for change&period; Whether we’ve wanted to see this change positively impact our immediate world or even alter the fabric of our own personal nature&comma; this attitude can be a powerful drive&period; The only real issue with relying on attitude alone is that usually emotions change and the ball stops rolling&period; Attitude is just the first of five pillars of effective <&sol;span><a href&equals;"https&colon;&sol;&sol;theshannoncompany&period;com&period;au&sol;" target&equals;"&lowbar;blank" rel&equals;"noopener"><span style&equals;"font-weight&colon; 400&semi;">behaviour change<&sol;span><&sol;a><span style&equals;"font-weight&colon; 400&semi;"> marketing&period; If you want to see effective behavioural change both personally and professionally&comma; both within yourself and in your audience&comma; consider utilising the five pillars outlined below&period;<&sol;span><&sol;p>&NewLine;<h2><strong>1&period; Attitude<&sol;strong><&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">It’s commonly understood that if you want to persuade your audience to change their behaviour&comma; you first need to urge them to reconsider their attitude surrounding that intended behaviour&period; For instance&comma; anti-smoking campaigns aim to remove the cultural appeals of smoking&comma; cultivating a negative image that heavily revolves around cancers and other severe illnesses that can arise from smoking cigarettes&period; The attitude towards the behaviour that is smoking&comma; then transforms from a &OpenCurlyQuote;cool&comma; rogue aloofness’&comma; to one of downright foolishness&period; As smoking becomes an increasingly foolish behaviour whose cons greatly outweigh its pros&comma; the cultural attitude towards smokers and cigarettes will eventually dissuade more people from ever smoking in the first place&period; This is only one example of how attitude can greatly impact behaviour&period;<&sol;span><&sol;p>&NewLine;<h2><strong>2&period; Competences <&sol;strong><&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">We should preface this by saying that there’s a major difference between competencies and competences&period; Whilst competencies are one’s technical abilities to perform tasks&comma; competences actually refer to one’s theoretical abilities or the potential for an action to be performed&period; If people believe that they have inadequate time or resources or even a poor understanding of what’s required for them to attain this change&comma; then they do not possess the competence to perform this action and they’re likely to give up&period; You can remove this obstacle by providing adequate information regarding how this change can be achieved&comma; such as where resources can be obtained&comma; and how simple or easy achieving the change can really be&period; A great example of this can be found in energy and utility marketing&comma; where companies emphasise that all consumers need to do to change their service is 1&rpar; make a phone call&comma; and 2&rpar; get a quote&period; <&sol;span><&sol;p>&NewLine;<h2><strong>3&period; Environment <&sol;strong><&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">The environmental pillar is two-fold&comma; including both social and physical aspects&period; One’s social environment outlines community behaviours around potential change&comma; whereas the physical environment relates more to competences&comma; or availability of time and resources&period; It’s widely known that behaviour change can be innately inspired by making alterations to a community’s social and physical environment&period; A fantastic example of altering physical environments is in the incorporation of bike lanes and the widening of footpaths in urban spaces to promote walking and cycling over driving&period; The social alteration would be the promotion of &OpenCurlyQuote;green’ travel&period;<&sol;span><&sol;p>&NewLine;<h2><strong>4&period; Expectations from the messenger <&sol;strong><&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">There are a variety of expectations that your audience expects from you as the &OpenCurlyQuote;messenger’&period; These naturally all tie in with <a href&equals;"https&colon;&sol;&sol;newsforpublic&period;com&sol;effective-branding-strategies&sol;">brand identity<&sol;a> and brand recognition&period; You want your message to be consistent with your organisation&comma; and for its motivations to be as transparent as possible&period; Your audience will be more likely to accept your message if they can see that it’s well-intentioned and that it’s coming from a reputable source&period; Similarly&comma; if you’re organising a thread of varying campaigns&comma; there will be an expectation for consistency or cohesion between your varying messages&period; You should always consider these wider expectations prior to launching any form of communication&period;<&sol;span><&sol;p>&NewLine;<h2><strong>5&period; Triggers <&sol;strong><&sol;h2>&NewLine;<hr &sol;>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">This final pillar can be considered a &OpenCurlyQuote;call to action’&period; Like scary movie marathons are more popular in October and New Year’s resolutions inspire spikes in gym memberships&comma; most change is inspired by current events&period; If you want to maximise your audience’s potential for change&comma; it’s recommended that you create a trigger or &OpenCurlyQuote;cue’ to inspire this change&period; Triggers are also vital for audience engagement or cultivating a sense of inclusivity&period; <&sol;span><&sol;p>&NewLine;<p style&equals;"text-align&colon; justify&semi;"><span style&equals;"font-weight&colon; 400&semi;">But there’s a reason why New Year’s resolutions never stick for too long&period; Relying on a trigger alone is just as ineffective as relying on attitude alone&period; If you’re able to utilise all five of these pillars in your next campaigns&comma; then it’s highly likely that your campaigns will be incredibly effective when it comes to inspiring behaviour change&period;<&sol;span><&sol;p>&NewLine;

Hardik Patel

Hardik Patel is a Digital Marketing Consultant and professional Blogger. He has 16+ years experience in SEO, SMO, SEM, Online reputation management, Affiliated Marketing and Content Marketing.

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